Cookie Policy
Last updated: July 17, 2026
This policy explains the cookies and browser storage used by Aigency Online Services Limited on this website. Cookies are small text files stored by your browser. We also use local storage, which serves a similar purpose but is not a cookie.
1. Who is responsible
- Controller: Aigency Online Services Limited
- Registered address: 4th Floor, The Docks 4, Caudan, Port-Louis, Mauritius
- Company number: 226158
- Global Business Licence: GB26205813
- Email: [email protected]
As a Mauritius-registered controller, we process information collected through these technologies under the Mauritius Data Protection Act 2017.
2. Your choice
Strictly necessary technologies operate because they are required to provide features you request, secure the service, or remember your privacy choice. Google Analytics remains off unless you actively allow analytics. Declining analytics does not restrict access to the website.
Your choice is stored for 12 months. We ask again when it expires or when a material change to our analytics use requires a new choice. Select Manage Cookies in the footer at any time to change or withdraw consent. Withdrawal stops future Analytics collection and our preference tool deletes accessible Google Analytics cookies.
3. Strictly necessary technologies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| aigency_cookie_consent_v3 | Aigency (local storage) | Records your cookie choice, its date, policy version, and expiry. | 12 months |
| ai_commerce_cart | Aigency (local storage) | Keeps items placed in your shopping cart. | Until checkout or browser data is cleared |
| refreshToken | Aigency (HTTP-only cookie) | Maintains a secure signed-in session. | 7 days by default |
| reCAPTCHA security data | Protects the contact form against spam and abuse; loaded only on that page. | Set by Google according to its security service | |
| Session and checkout keys | Aigency (local storage) | Supports consultations, checkout, payment progress, and order recovery. | For the transaction or until browser data is cleared |
4. Optional analytics
| Name | Provider | Purpose | Maximum duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visits and produces website usage statistics. | Up to 2 years, unless consent is withdrawn or expires first |
| _ga_* | Google Analytics | Maintains and counts session activity. | Up to 2 years, unless consent is withdrawn or expires first |
When enabled, Google Analytics may process your device and browser details, truncated or approximate location information, pages visited, referral source, and interactions with the website. We configure IP anonymisation and do not use advertising cookies or a marketing pixel through this consent system.
5. Service providers and transfers
Google supplies Analytics, reCAPTCHA, and web fonts. Content delivery networks may also receive technical request information such as your IP address when delivering fonts or icons. Where information is processed outside Mauritius, we use safeguards required by the Mauritius Data Protection Act 2017 and assess our providers' protections.
6. Browser controls
You can delete or block cookies and local storage through your browser. Blocking strictly necessary storage may prevent sign-in, cart, checkout, consultation, or payment features from working correctly.
7. Contact and related information
Questions or requests about cookie data can be sent to [email protected]. See our Privacy Policy for further details about personal data rights and handling.